Thursday, May 17, 2007

TD Bank Reimburses Robbed Customer

When Downtown Eastside resident C. Laird used the bank machine at the TD-Canada Trust on Main St. in Chinatown recently, somebody was standing behind him watching him punch in his pin number. The man then grabbed Laird's card. Before Laird had a chance to cancel the card, the man had raced to another bank and drained Laird's account.

Laird, a former ambulance attendant now on Disability because he has severe diabetes and other health problems, asked the TD-Canada Trust bank if they could reimburse him. "No", was the response.

Laird is not without connections though. He is a regular at the Carnegie Centre at Main & Hastings and has been a Board member there. Ethel Whitty, Director of the Carnegie Centre -- who has herself been accused of highway robbery for the $104,000 salary she drains from the public purse annually, a salary approaching what the Mayor earns -- wrote a letter to TD-Canada Trust requesting that they return the stolen money. Others at Carnegie wrote letters to the TD as well: Marlene George, Carnegie Seniors Programs Coordinator; Alphie and Sindi, Volunteer Co-ordinators; and Jean Swanson, an organizer with the Carnegie Action Project and author of the book, "Poor Bashing: The Politics of Exclusion". Sources believe a letter may also have been written by Paul Taylor, a member of the editorial committee of the Carnegie Newsletter, a left wing publication with a record of criticizing corporations.

The TD-Canada Trust reversed their decision.

TD-Canada Trust reimbursed Laird the money he was robbed of via their bank machine and sent him a letter a few days ago apologizing for the inconvenience.

5 comments:

Anonymous said...

LOL!!!!

Anonymous said...

I use that TD ATM, and you can push the door in even when the bank is closed, as the door lock is bust.

Pay up.

Also, why does this branch appear to have only Asians working at it? How about hiring from the DTES community??? Why the hate?

Anonymous said...

RIP chirsna poeung
this was a great guy,
he didnt deserve this

TonnyLy said...

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cv said...

Its already 2010 and still the TD ATM door is open for any one. Anyways this is my first visit and was just checking through the archives and found this interesting! Wonderful blog to be bookmarked


Bank Customer Service CV