Friday, December 26, 2008

Boxing Day Deception at Carnegie

A thirty-something man says he travelled in the falling snow from 41st Ave. and Victoria Dr. to Carnegie to use the Vancouver Public Library public-access computers because "all the other libraries are closed." When he arrived, the computer room on the third floor of Carnegie which houses most of the public library computers in the building was closed.

This is false advertising. The computer room was scheduled to be open on Boxing Day. Carnegie is funded to be open 365 days a year.

The closure of the computer room was frustrating to a number of Carnegie members. One regular computer room user said the volunteer who supposedly hadn't shown up, Norman, had actually left two months ago and the Carnegie Volunteer Co-ordinators Colleen and Sindi hadn't replaced him. Director Ethel Whitty seems to make no contingency plans for the holiday season or any other season to ensure that services stay open even if a volunteer doesn't show up.
The closure of the 3rd floor computer room means that the few other computers available in the building are heavily taxed with line-ups.
(Above photo taken from inside the Carnegie Library at around 3:20 p.m. today as snow falls outside.)

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