Sunday, June 20, 2010
Vancouver Library Eliminates Public Computers for Seniors at Carnegie
Those computers were one of the most in-demand services in the Centre. People would sign up and sit and wait for half an hour or more for their turn. Ever notice the crowd on the front steps of Carnegie in the morning when you drive by on your way to work? They're not all buying drugs; some are waiting for a security guard to swing the doors open at 9 a.m., so they can rush past him and dash downstairs to the basement Seniors Lounge and get onto a computer, ahead of the next guy. People use those computers to check email and to look for jobs on sites such as Craig's list.
But those computers had become a source of embarrassment to the million dollars worth of City Hall and Carnegie management staff, from Carnegie Director Ethel Whitty to City Manager Penny Ballem, who have been exposed for allowing security to block access to them as punishment for free speech. This harassment of people who speak up has been previously documented on this blog so I won't go over it again. But the VPL librarian, Beth Davies, and her supervisors in the VPL administration have colluded with this withholding of library services -- often it involves blocking access to the entire VPL branch at Carnegie for months or years -- and this removal of VPL computers looks like an extension of that collusion.
Now that the internet-surfing poor will have little reason to show up at the Lounge, the poor who operate more within the comfort zone of CUPE and City management will have the lounge to themselves. You can find them sitting in there any afternoon staring at the big tv, filling in the gaps between welfare cheques and staff pay cheques. Movies made available in this City government Lounge generally fall into the range of cowboys, gangsters, and that new federal government category, "busty hookers."
Now that VPL computer access in the Lounge has been eliminated in favor of allowing big screen TV access to predominate, it's important that the savings be passed on to taxpayers. The computers and the steady stream of people who came to the Centre to use them were under the supervision of Seniors Co-ordinator, Marlene Trick (formerly exposed for supervising the City's now defunct "Teddy Bear Picnics" for full grown functional adults.)
The computer program in the Seniors Lounge was also a rich source of make-work projects for Security guards who would be called to infantalize computer users who stood up to the belligerant coffee-seller, a ritual which involved security guards writing "incident reports" and executing barrings as punishments, and holding follow-up meetings. All of this will be gone now, meaning that less labour hours will be needed for the co-ordinator to co-ordinate and security guards to punish.
The cramped computer room by the bathroom at the back of the third floor at Carnegie remains open. In fact the computers in there have been replaced with new ones. But Seniors have to compete with other age groups to get onto a computer there, increasing the number of people on the waiting list. People sitting in the waiting area for their name be called to get onto a computer can sometimes get frustrated and ask the monitor questions like, "How much longer do you think I'll have to wait?," and some monitors -- not all -- get annoyed at the ongoing pressure and if a disagreement ensues, security may be called.
This tension can be expected to increase with the elimination of Seniors' computers by the million dollar management, which of course includes CUPE's Dan Tetrault who is Assistant Manager at Carnegie and, like BP CEO Tony Hayward, has a yacht which can be helpful for clearing the head of the problems of the "small people".
Monday, June 14, 2010
Blogger Assaulted by CUPE Representative
When a CUPE representative abuses a blogger, does anybody see? The above video of a CUPE representative roughing up a pro-Israel blogger last month for using a video camera at a rally, was posted on YouTube. But the public generally doesn't see video footage of abuse tactics employed by CUPE members against people who don't share their political views.
Certainly the public doesn't see CUPE abuses of people at Carnegie Centre who dare speak to bloggers who criticize CUPE, people who are almost without exception too poor to afford lawyers. These people can get roughed up physically by CUPE "security" at Carnegie, but more often they are simply targeted for permanent removal from this taxpayer funded Centre.
I was reminded of what is not being seen when Pivot Legal Society announced they had been granted a hearing at the BC Human Rights Tribunal on May 31, 2010 about "removals" of poor people from public spaces. Pivot's complaint was not about Carnegie. It was about removals by the Downtown Ambassadors who work for the Downtown Vancouver Business Improvement Association. The Ambassadors earn lower salaries than CUPE members -- a welfare recipient who takes a security guard course can sometimes get a job strutting around in an Ambassador uniform -- who guide tourists and ask the poor and downtrodden or addicted to stop sitting in doorways, on sidewalks, or on benches, to leave and not return.
These "removals" by Ambassadors from public spaces no doubt do constitute Charter violations, but the Ambassadors will have to work to catch up to CUPE members who have been performing these "removals" for thirty years at Carnegie Centre. CUPE members at Carnegie keep a gigantic black binder documenting such "removals", on the front reception desk, like a trophy. A victim's account of a removal -- they call them "barrings" at Carnegie -- is not considered a necessary addition to the binder. When Pivot was asked to help put a stop to these abuses, after CUPE "security" executed the removal of an elected official who happened to be poor and homeless and didn't happen to share their politics, a female Pivot lawyer refused to challenge Carnegie, saying, "But they're our friends."
The Downtown Ambassadors are not Pivot's friends....because they are not CUPE's friends. The Downtown Ambassadors are infringing on CUPEs turf. The job description of the Ambassadors, according to the website of the DVBIA, is to complete "daily incident reports on issues attended to". That's what CUPE members at Carnegie do -- not only Carnegie "security" staff but Carnegie street workers too, some of whom have been caught working with police to deter criticism of CUPE members. If anybody is going to be restricting the civil liberties of the poor, or kicking the arses of bums, let it be somebody paying CUPE union dues, or CUPE will fight it like it's contracting out.
Former Pivot Executive Director, David Eby, was criticized last year in the comment section of Jamie Lee Hamilton's blog, Oldtown, for ignoring rampant civil liberties abuses at Carnegie. Eby responded that Pivot could not tackle all of the problems in the Downtown Eastside. He's right. But Carnegie Centre is considered "the livingroom" of the Downtown Eastside, a pivotal institution. Pivot has to really work not to see the human rights abuses going on there.
Saturday, June 5, 2010
Guy at Carnegie was Right about Cleaning Up the Oil Spill

Hoagland asked listeners to e-mail the White House recommending that they try this.
I actually first learned that microbes could clean up an oil spill from a guy at Carnegie last month.
Tuesday, June 1, 2010
Hamburger Helper
A woman eating with us on Sunday night at Carnegie said she had run into a guy at Tim Hortons who she used to see at Carnegie a lot. I recognized his name, but I won't use it. She asked him why he didn't come to Carnegie much any more. He said he couldn't stand the dirty politics, that it was run like "a kingdom" for staff. And he said he had been barred a couple of years ago for speaking up.
He was barred when he spoke up about the fact that Jay Hamburger, who was paid to spend a few hours a week working on lefty theater productions with the poor, was charging people $20 to enter their theater script in a contest. The winner got money. The guy who was barred took the position that marginalized people shouldn't be asked to fork over $20. Carnegie is after all richly funded to provide programs to low income people.
I won't know until I get a chance to interview the guy whether Hamburger, who was not a regular well-paid employee but was paid $12 an hour in grant money, arranged for him to be barred. My guess is that Hamburger did not explicitly say,"Bar this man!" There is no need to. Staff know that security guards will apply the one size fits all solution -- "You're barred!" -- to poor people who aren't pushovers.
Barrings generally work this way: a low income Carnegie member raises a concern with a staff person and is brushed off; they exhibit perseverence, a trait considered healthy in the population at large but not in the Carnegie low income population; the staff person doesn't want to have to do the work of communicating so they raise their voice slightly to announce, "I'm calling security." The task of communicating is then off loaded to a security guard who often has little education and even less communication skills, and can be counted on to do what's quick and easy.
Barring has become a staff convenience.
CBC: Biased Coverage of Israel
Close-Up Footage of Mavi Marmara Passengers Attacking IDF Soldiers
Today, as I listened to CBC Radio coverage of deaths on an aid ship to Gaza boarded by Israelis, I got the impression that Israeli soldiers were senseless murderers whom the world needed to keep in check. I knew there must be a lot not being said. So I looked to see what truepeers at Covenant Zone blog had to say and found the above video.
Coast to Coast radio had fair and balanced coverage of this incident this evening. Host George Noory, who is of Lebanese-Christian heritage, asked a good question: Since Turkey knew that Israel was allowing aids ships to Gaza (after first checking them for weapons), and this ship left from Turkey, why didn't Turkey tell the Israelis that this was an aid ship? It's as if they wanted this incident to happen.
Saturday, May 29, 2010
"We're fuckin' closed!": Courtesy of a Carnegie Cafeteria Cashier
The attitude of Carnegie management is that we won't talk about abuse, we'll keep it quiet, keep it in the "family" -- successive Carnegie managements have actually referred to Carnegie members they are regularly stripping of human rights as "family".
A couple of months ago, I asked a Carnegie member if anything had come of her complaint about verbal abuse by a Carnegie cashier. "Nothing," she said. Unless something has been done since I last talked to her, the one year anniversary of the City stalling on that complaint is just around the corner.
The incident with the cashier occurred at the beginning of a long weekend last year. The Carnegie member walked into the cafeteria, the door was open; it wasn't closing time, but she had no way of knowing that staff were closing so that they could presumably sneak out early. A relatively new cashier, Brent, marched up to her and barked, "We're fuckin' closed!"
Since abuse by staff was becoming a recurring problem, she reported the incident to a security guard and asked that he ensure it not happen again. The security guard was new on the job and he was considering writing up an Incident Report. He opened up the black binder on the front desk where Incident Reports are filed, when Head of Security Skip Everall, came along and intervened.
Everall held the huge black security binder in the air -- it's attached to the front desk with a chain -- and slammed it shut by the ear of the female member. (She has become accustomed to physical aggression from Everall. Last summer, she walked by his office where he was on the phone and he got up and slammed the plate glass door closed.) Later, as she talked to Everall at his offfice, he scolded her for making a complaint to a security guard about Brent. "You shouldn't be talking to security about him!", he told her. She responded that if a man walks up to her and curses in her face, she had every right to talk to a security guard.
Everall told her that a complaint about staff must not be mentioned to a security guard, that it could only be heard by a bureaucrat, Dan Tetrault. Tetrault, the Asst. Director on the third floor, has a reputation for covering for fellow CUPE members. He after all stood on picket lines with them during the last strike. It's a situation of gross conflict of interest. I have never known one complainant who got a satisfactory result.
Further, to talk to Tetrault about a complaint, a complainant might have to wait days for him to come to work, especially if the abuse occurs on a weekend -- Carnegie is open 7 days a week -- or, in this case, at the beginning of a long weekend.
The female Carnegie member put her complaint in writing, got Everall to initial her copy, and got a verbal promise that he would pass it on to Tetrault. She was fair in the complaint, saying that this was the first time he had been rude to her. (She believes he was motivated by the fact that she had raised concerns about another staff person's conduct. It is common for CUPE members at Carnegie to mistreat people who have complained about one of their fellow CUPE members.)
Tetrault has never responded to that complaint. It disappeared into thin air. The anniversary of it's disappearance is coming up.
Tetrault's suppression of that complaint about verbal abuse by Brent, must be contrasted with his past conduct. Tetrault previously demonstrated that he supports the use of the draconian tactic of "barring" as a means of teaching a woman the lesson that raising her voice to an abusive man to tell him that she is tired of his abuse -- she talked back to Devor, the coffee seller, "Coffee Nazi", in the Seniors Lounge who yells at hundreds of people a year -- is not an acceptable response, even if he is yelling at her at the top of his lungs.
By not dealing with the abuse complaint, Tetrault sent the wrong message to Brent. Brent has been rude to her every time she has attempted to use the cafeteria since. City Manager Penny Ballem was told about Brent's conduct and the fact that it was part of a pattern of retaliation (which has more recently included assault) to deter members from raising concerns about staff. Ballem did nothing, except pass the buck to Brenda Procten who in turn did nothing.
Total bill: half a million dollars in salaries for these people.