False Advertising at Waves Coffee Shop

A man who regularly drops into Waves internet coffee shop at Main St. & Pender, has been giving the same advice for months: don't buy your coffee until you find out whether the internet is working.

Too often people buy a coffee and sit down to use the internet, only to discover that it's down.

On Saturday, a customer asked for a refund, after buying a coffee and then discovering that the advertised internet service was not available.

Miranda, the young woman who works there, said there are no refunds. She said the internet has actually not been down in months, that Saturday was the first time in a long time. That's not what Downtown Eastsiders say. I went in there on Sunday to test it. It was down.

Waves staff could put a sign on the counter, "Internet temporarily down". But they don't. They would lose coffee sales.

Try before you buy.

Hot Chocolate at Waves Not Hot Enough

On New Year's Eve, a friend and I dropped into Waves cafe at Hastings and Richards St. in Vancouver. We both had a Belgian dark hot chocolate with whipped cream on top.

The taste was fine but it was not hot enough for me. It was medium hot. I don't know; maybe it's not possible to make hot chocolate really hot, like tea.

I usually get Hojicha green tea at Waves. The tea looks brown because it's roasted, and the water is always piping hot.